Speedy Keen died of heart failure
just 17 days before his 57th birthday. One Life, Live It. He once
shared a flat with Pete Townshend of The Who. He also acted as a driver for the
band. He wrote the only song The Who have ever performed at a live concert that
was written by someone outside of the band. He was a session musician for Rod Stewart
and The Mission. However, possibly he will be best remembered for writing (and
performing) the song Something in the Air for the group Thunderclap Newman,
released in 1969.
Now none of the above is unlikely
to make any sense to anyone under the age of 50 years old. For me, the 70s happily
coincided with my mid-teens and the beginning of my journey of finding my ‘self’.
Something in the Air was one of the first 45s I ever bought. Let me come back
to the song in a moment, but first, a slight diversion. For younger readers,
back in the 1970s, the only way you could hear music was by buying a small vinyl
record, a 45 or an LP. 45s had an A and a B side and were usually released as the
most popular songs from a group’s album. CDs were still a decade away, streaming
was something associated with a heavy head cold, and Alexa wasn’t even a
twinkle in Amazon’s eye.
OK, what has this to do with the price
of eggs, you might be asking yourself? Well I was whizzing through the brilliant resource that is the BBC Worklife web site (and if you haven’t found
this resource yet, have a look here) and came across a wonderful article on
Japan in 2020 which focussed on communication and situational awareness. And I
also learnt a new descriptive phrase – kuuki o yomu – ‘空気を読む’ – which is pronounced kuki wo yomu. The phrase means ‘reading
the air’, which when I saw it, immediately made me think of Speedy Keen’s song.
Once I had thought about it, I couldn’t then get the tune out of my mind – listen
to it here and you will see what I mean (and it’s so good to share).
Kuuki o
yomu is an important part of Japanese culture and a key part of how people there
behave in social situations. People are expected to think about the situation
and the people around them, before acting or speaking. Sounds simple, but
actually, understanding the unspoken rules that govern social life requires one
to have a fairly comprehensive understanding of the environment in which you
find yourself. I recall, when I was having to make regular trips to Abu Dhabi,
that I spent a great deal of time being taught what ‘unwritten but important’ rules
might apply while I was there. I found those lessons to be so important, both when
I was in the formal management meetings, and the social settings.
It was
a culture I was unfamiliar with and so the ‘normal’ social cues I used in
everyday life back in the UK only had a limited use. However, what the lessons
did provide me with was a little cultural knowledge that at least allowed me to
better navigate situations. In Abu Dhabi, like many places around the world, respect
is an important element in all interactions. In cultures such as Japan or Abu
Dhabi, kuuki o yomu, ‘reading the air’, is a critical skill, as communication
is not always about what is said, but what might be implied or inferred.
I have
for many years asked my students to learn to listen not just to what is said,
but also what is not being said. In the therapeutic encounter hearing what is
not said is as critical as those words spoken aloud. As are non-verbal forms of
communication. I once worked for a boss who rubbed the side of his nose every
time he lied. He didn’t know he was doing this; it was an unconscious outward manifestation
of his inner conflict and perhaps anxiety. Some folk have described this as an involuntary
emotional leakage, which actually is a good way of describing such behaviour.
So, whilst the words my boss used were often very convincing, the non-verbal
cue revealed he may well have been communicating something very different. Thus,
understanding non-verbal communication is an important skill when it comes to ‘reading
the air’.
It is
also a skill many compassionate leaders have. What such people use in every
interpersonal interaction is attentive listening and observational skills. Not
only will the compassionate leader be demonstrating they are interested in what
the other person is saying, but that other person is likely to be able to see the
respect demonstrated in the words used and the non-verbal cues involved in
attentive listening. Both these behaviours can provide a degree of
psychological security in others that makes effective and authentic
communication possible.
For me (and
for many I hold dear), authenticity is all. Whatever the situation, or context,
being authentic trumps everything else. And perhaps that’s the rub. Being able,
and skilled in ‘reading the air’ might appear to be somewhat Machiavellian to
many people. However, I believe it’s possible to be both authentic and
respectful at the same time. Speedy Keen’s song was all about there being something
the air; that something was revolution and change. As we enter the second day
of finding ourselves once more outside of the European Union, I hope we can
find it in ourselves to be both authentic and respectful to all those we meet as
we start on this new journey.
Yes, listening is a very important skill to have.
ReplyDeleteI enjoyed this post. Thank you for sharing what you've learned about the Abu Dhabi and Japanese cultures.