However, the most obvious food story last week was the so-called ‘Eat Out to Help Out’ or ‘Rishi’s Dishes’ as they are known around here. People can get up to £10 off each meal they buy. They can do this time and time again. The scheme’s so-called purpose is to get the hospitality industry working again by encouraging people to eat out. Takeaways are not included (there is always a silver lining to every dark cloud). Now let me make it really clear, I have not and will not be taking advantage of this new scheme. It’s not that I don’t care about the economy; of course I do. As my mother is often minded to say: ‘there is no such thing as a free meal’. Rishi’s Dishes will of course, have to be paid for by the UK taxpayer. That said, (and I will come back to this point later), I care more about my health and wellbeing than I do about eating out in these uncertain times.
I’m not alone in this thinking.
The ‘Financial Times’ last week reported that since July’s reopening, older
customers are the least likely to want to dine in. For me it’s not the risks of
coming across someone Covid positive but asymptomatic, but the whole ambience and
feel of the place. Whoever is manufacturing Perspex and clear plastic sheets
must be making a fortune. But the use of them in places like pubs and
restaurants makes me feel we have successfully put the ‘hospital’ into many
hospitality experiences, and to be honest, I have enough of the former in my
day job!
Likewise, I for one, don’t think
that putting ‘hospitals’ at the forefront of how we restore normal health care is necessarily
a good thing. And I don’t mean that hospitals are not important nor needed. Of
course, they are, but we can also think differently about their place in a future NHS. Last week I was part of a conversation that enabled me to watch
and listen to Mervyn King talk about his career. I’m talking about the South
African Mervyn King, not the former Governor of the Bank of England. He is
famous for the reports he published on corporate governance, and how his work
shifted the ‘governance paradigm’ across the world. Now you may think his work
has little to do with either food or the repositioning of normality, including
what future healthcare provision might look like, but I think you may be wrong.
His work has literally influenced and changed the way organisations discharge their
governance responsibilities. These organisations range from small companies
through to international conglomerates and even global institutions such as the
World Bank and the World Health Organisation.
I will come back to that in just
a moment, but first Mervyn King and food. Between 1981 – 1989 he was the first
Chairman of Operation Hunger. This was an organisation started a little earlier
in 1978 by Dr Selma Browde and Dr Nthato Motlana in response to their having witnessed
the impact of malnutrition on the South African population and its economy. By
1992, Operation Hunger was feeding up to 2 million people a day! Their work still
continues to this day. Using proven methods of community engagement and
empowerment, they have built an effective social and physical infrastructure
that provides their staff with access to vulnerable people. They continue to
work with local communities to create healthy environments for development and
growth. You can read more on their work here, but in short, they take a population approach to improving the health and wellbeing of individuals
and the communities people live in.
Which in an interesting way links
back to what Mervyn King is better known for. In 1994 he published what has now
become the foundation for an immense body of work about corporate governance. This
was the King Report 1. It was based on a very different premise of the purpose
of an organisation’s Board of Directors. Up to that point, the perceived wisdom
stated that a Board’s function was to maximise the benefits for the company’s shareholders.
Indeed, it is what I was taught by my MBA tutors. He turned this notion upon
its head and thought that in future Boards should learn and better understand
what was in the best interests of all their stakeholders and what the organisation
might do to enhance the stakeholders’ long-term interests.
This still resonates with contemporary
management and governance. Indeed, King went on to refine his original report 3 times,
the last of which ‘King 4’ contains 16 principles that might be applied to any organisation
wishing to improve how they demonstrate their value to, and understanding of,
those who use their goods and/or services. You can read ‘King 4’ here. Interestingly,
it was published in 2016, the same year that NHS England published its plans
for Sustainability and Transformation Partnerships (STPs), which were the forerunner
of the emergent Integrated Care Systems (ICS). And here is some more food for
thought. My hope that those involved in developing ICS read and properly digest
what ‘King 4’ has to offer. If they do, there is every chance that we might avoid
simply ‘reshuffling’ the old health guard and really get to grips with improving
the health of our communities.
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