It was Oscar Wilde who once said ‘the optimist sees the doughnut, the pessimist sees the hole’. I guess whether you are a optimist or a pessimist might be reflected by the context, or a particular situation. That seemed to be the case last week. The NHS had its own ‘Trump moment’ as the Prime Minister announced that NHS England was to be absorbed by the Department of Health and Social Care (DHSC) over the next two years. It would do so with the loss of 9,500 jobs.
Now
for many NHS people this will be devastating news, and for many NHS folk this
decision will have come as a complete surprise. It came after the earlier news that
Amanda Pritchard (NHS England Chief Executive) was stepping down and being
replaced by Sir Jim Mackey. He has been described as a ‘transition Chief
Executive’ and perhaps we can now see why.
Back
in the second week of July 2024, I posted a blog which expressed my concerns
about what would happen to the NHS under the newly elected government. For me,
the writing was on the wall after reading that Wes Streeting (Secretary of State for Health and Social Care) had brought both Alan
Milburn and Paul Corrigan in to help him tackle the issues facing the NHS. I also
noted that despite promises of no restructuring of the NHS, I wasn’t convinced
we wouldn’t see change. There have been nine changes of government since the
NHS was created in 1948, and all have tried to reform and restructure the NHS.
I think however that last week’s news takes restructuring to a new level.
Last week, all NHS Chairs and
Chief Executives had to attend a meeting in London to hear some of the detail
of the proposed changes. I duly went along. However, there wasn’t much in the
way of detail. The questions asked often failed to be answered by anything
other than headline responses. Some of these were, frankly, alarming. On top of
the reductions at NHS England and DHSC, it was announced that the 42 Integrated
Care Boards (ICBs) would need to reduce their costs by 50%. It seems likely
that the only feasible way to do this will be by reducing staff numbers. There
are some 25,000 people currently employed by these ICBs, so this could lead to
a further 12,000 jobs being lost. Likewise, all NHS Trusts, will need to reduce
their corporate back-end services (Finance, Human Resources, IT and so on) costs
by 50% too.
I think both these ‘asks’ will
not be easy to achieve, and if they are achieved, it is likely chaos will ensue
and be extremely detrimental to effective organisational functioning. That, in
turn, will lead to care being impacted, both from a quality and possibly a safety
perspective. But perhaps I’m guilty of ‘only seeing the hole and not the doughnut’.
I’m sure, however, that I’m not alone in being worried. What did surprise me
was the number of folk, both those whom I spoke to in person last week and others
commenting on social media, who are rejoicing at the passing of NHS England.
It surprised me because Amanda
Pritchard (and Sir Simon Stevens before her) was a popular leader, but perhaps
that was only felt by people outside of government. It’s true that NHS England
could sometimes be stifling, controlling, very conservative and slow to act,
but my personal experience has been one of support, consistent leadership and
helpfulness. They were an effective countervailing force to some of the chaos
we experienced from the previous government during the challenging times of the
Covid pandemic. And for that reason alone, I will always be grateful they were
there.
The catalyst for these changes
were said to be unacceptable variations in productivity, and financial
sustainability. We still haven’t got back to the levels of productivity seen
before Covid. There are a number of good reasons why this might be. However, it
was the fact that the first draft operational plans submitted this February
showed a £6.7 billion gap between what the NHS had been allocated and what the services
themselves felt they wanted/needed. The changes referenced above are expected
to save at least £500 million a year. Sounds like a great deal of money, but it
represents just 0.25% of the NHS budget, and I can’t see how it will fulfil the
government’s promise of more money for the ‘frontline’.
Much more importantly, for me,
at least, is the trauma, sense of betrayal and impact these changes will undoubtedly
have on so many colleagues who have worked in the NHS for so many years. As a
group, they also represent a great deal of experience, knowledge and skill.
Letting this go will be difficult to replace in the future.
Finally, last week the Care
Quality Commission (CQC) published its latest report on the use of the Mental
Health Act. It makes for grim reading – see here. It’s abundantly clear that
mental health services across the board, but particularly those supporting children
and young people, need considerable investment. At the same time as Wes
Streeting said there would be no major reforms for the NHS, he also pledged to prioritise
mental health and children’s services. On this matter, I’m firmly an optimist, so
I sincerely hope we see this promise being delivered.
All a bit of a worry - the need is for more patient facing staff and a slimmed down structure where Mangers are Managing Managers Managing staff. Health tourism doesn't help. We are the National Health Service - NOT the International Health Service. Something has to give Tony.
ReplyDeleteIf abolishing NHS England puts a stop to the chronic overspending I saw over three decades in the NHS, then this is an excellent move. Whilst staff were told to ‘do more with less’, while patients had to wash in mouldy bathrooms with blocked toilets, teams told that there were recruitment freezes leading to unworkable demands; executive teams spent like there was no tomorrow. External consultant, after PR specialist, after governance company would come in and write reams of reports, telling the world what was already widely known. My colleague put it perfectly when he said ‘they come in, steal your watch, then tell you the time.’
ReplyDeleteNo finance processes were ever followed - no competitive tendering ever took place. New people just appeared demanding office space and admin support.
Add to this the back room deals where interim execs would also appear with no recruitment process being followed. And with them would come their many demands such as insisting they would only use Apple IT products. (Which would have to be bought in specially and if they broke needed to be fixed by Apple as in house IT teams could not maintain them).
It was like trying to work with Z-list celebrities and their ridiculous riders.
It all adds up. I know of one exec who would claim mileage from his home to the office and back again! If regular members of staff went on training courses, they had to stay in budget accommodation, but execs would pick and choose where they would stay. And it was never a Travel Lodge.
I’m sure this is happening in many of the 250 plus NHS trusts across the country. So if Operation Chainsaw amputates this grubby self-entitlement, then it can only be a good thing.