Last week turned out to be a real
Liquorice Allsorts of a week. I should have been flying out to China, but my
new role meant that my place was taken by someone else. Whilst my heart was sad
at missing the trip, my head said it was a good opportunity to think
differently about my work life balance. It's not that I think I work harder or
longer hours than other knowledge workers, but at times it can feel like I do. In my previous role, there could often be a great deal to cram into the working week, and evenings and precious weekends would get sacrificed to meet these demands, which wasn't good for
anyone.
On one of my journeys I was able to catch the engaging Lucy Kellaway programme on Radio 4,
which explored the UK long hour office culture and what happened to the 9-5 working
day. You can hear it here on catch up Radio. She noted that 50% of the UK
workforce work over 40 hours a week, and that most people who work more
than 48 hours say they are unhappy. Interestingly, Lucy also noted that our productivity starts to decline after 55 hours and at 70 hours, the
productivity of most knowledge workers was almost non-existent. Keep that pace
of work up for long enough and you are more likely to be prone to depression,
dementia and other disabling cognitive loss problems.
In 1930, the economist, John
Maynard Keynes, predicted that by 2030 the development of technology would
result in the British working population working a 15 hour
working week. Of course this hasn't happened, but the way we are able to do somethings has radically changed. We
can communicate differently, be interactive and creative with others and do so
across remote and virtual environments. As
social media has developed so has our interpretation of concepts such as 'friends', 'followers' and 'likes'.
I think in the context of work,
such changes might well have shifted our sense of self. Not working might mean
'not being' in many peoples experience. However, embracing a different work life
balance, one where the boundary between 'being at work' or just 'being' can
bring into sharp relief the concept of the whole or complete person.
I recall, many years ago Tom
Peters ('In Search of Excellence') describing the notion that people don't become
someone else when they walk through the factory gate or office front door. He
noted that many organisational cultures don't recognise this fact of human
nature, let alone acknowledge the wider contribution that a colleague might
bring from being a Mother, Scout Master, member of a choir, or army reservist
in the hours they are not working.
All of us are 'complete people'
whose lives no longer easily differentiate the person at home or work. For many
of us we are much more 'visible' to others in a way that just wouldn't have
been possible just a few years ago. I am not sure whether that is a good thing
or not. Last week I was 'visible' in the
old fashioned sense of the word. I took part in a focus group looking at
changes to University Pensions – an interesting experience, not least as the
focus group was held on Tuesday evening in studios located on Canal Street,
Manchester. As a good looking, youngish 60 year old man, I was flattered, but
not entirely surprised at the attention I got as I walked back to my car.
I also did a safety walk about at
Wrightington, Wigan and Leigh Hospital, which is always a privilege, and always
an interesting and informative experience. But on a busy ward, having ‘strangers’
(in the Franz Boas anthropological sense of the concept) visiting, and particularly
strangers who are symbolically visible as authority figures, can be a daunting experience
for some. It was a good visit with lots of positive examples of safe care seen. As often happens in such situations the 'social
order' and a sense of equilibrium was quickly established.
And despite not being in China last week,
my own sense of self was nurtured by a number of encounters that reflected my
new role. I was interviewed on film describing my contribution to the ICZ Programme;
I co-facilitated a workshop with the University Management Team, aimed at
agreeing some underpinning principles for the programme; I had a wonderfully enthusiastic
meeting with a Professor of Robotics and shared her excitement over creating a
new Living Laboratory; had 2 papers accepted for an international mental health
conference in Prague; and my writing partner Sue and I had our latest paper
published. So yes, it was a real Liquorice Allsorts of a week.
It was Peter Drucker, who once said
the No 1 sign of an effective leader was that they do things well by doing one
thing at a time. Whilst technology provides us with the opportunity to do so
much more in the given time and certainly its possible to do more things well
at the same time, we should perhaps remember the wise words of Dov Frohman
(read his book 'Leadership the Hard Way' - as a previous VP of Intel he knows a thing or two), who said 50% of our time should be unscheduled
and that the secret to success is daydreaming!
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