Last week was full on with
everyone trying to get themselves sorted before leaving for their Christmas
break. I had back to back meetings from start to finish almost every day. There
was often little time to stop and think, and that mattered to me. In fact, last
week there was quite a lot that mattered to me.
Hearing that my long term
friend from Finland was working his last week, and retired on Friday – and that he
had finally done so and with happiness in his heart mattered to me. Hearing
that my friend from Holland had her hip operation postponed again and
thus leaving her in pain and lacking mobility, mattered. Enjoying catch up meals and
or a glass of wine with friends here in the North West, and hearing all their
news, sharing time together, exchanging gifts, good and bad news, smiles and
laughter, all mattered to me.
Hearing favourite Christmas carols and songs in the shops, bars and radio, seeing the twinkling lights,
smelling hot chestnuts roasting on the street stalls, smelling cinnamon candles
burning in the house, tasting the mid-morning mince pie, seeing the smiles on colleagues
faces at the School Christmas do, all of which mattered to me.
On Friday I met with
colleagues from the Salford Clinical Commissioning Group (CCG). The CCG was one of the 200 organisations
that are responsible for commissioning almost £70 billion worth of health care
services, provided in both hospital and the community. I was there to discuss
how the University could help them with their work in transforming health and
social care for the people of Salford.
They were person centred in everything
they did and thought. Their approach to providing health and social care was
predicated on a very simple, but what I thought was a very special thought: moving their approach
from concentrating on ‘what’s the matter with you’ to better understanding ‘what
matters to you’. They were people after my own heart.
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