Last Tuesday after 4 hours work
at the University, I once again made my way to Manchester Airport. This time I
was Iceland bound to speak at the Nordic Conference of Mental Health Nursing –
Breaking Barriers. Getting off the plane at Reykjavik I was almost blown over
by the ferocity of the wind, and the torrential rain was coming down sideways.
The transfer from the airport took well over an hour and I was very tired by
the time I finally got to my bed some 18 hours after I had left the one in my
home in the UK.
The following morning the opening
ceremony started with a few moments silence in a humanistic remembrance of the
tragic events in New York on 11th September 2001.
Now I have been
to many conference opening ceremonies, but this was one of the best. There was
12 different countries represented and the various languages being spoken
around me was fascinating, as were the names – thank goodness they are not
graduating from our University. The first welcome talk came from Helga Sif
Friðjónsdóttir, the Chair of the Icelandic Psychiatric Association, followed by
Vigdís Finnbogadóttir, the former President of Iceland and the Conference
Patron. She had been the first woman president in Iceland.
There was music from a duet
called Lava Garden, but the best element was two readings from the Icelandic
poet and writer Einar Már Guðmundsson. The readings were taken from his book
Ancients of the Universe, and were dedicated to his brother. His brother killed
himself after living with a mental illness for a number of years. They were very
moving, funny and totally appropriate stories to be told.
I was presenting a paper on the
notion as to whether compassion could be taught or is it best taught. Other
participants were very interested in the 6Cs concept, and there was a great
deal of Twitter chat on the subject and I hope Jane Cummings, the Chief Nurse
in England would have been pleased to see this. She of course is the 6 Cs
champion and a regular user of Twitter.
Social media
use was much in evidence throughout the conference, and there was as much
discussion on-line (Twitterchat) as there was person to person conversations.
One of the best presentations was on the development of a app called SmartCare
– completely service user designed and developed. It had 3 components, a
dictionary of knowledge and hope, self-assessment (being able to use
standardised tests that service user could access to assess their own state
of well-being); and a prompts and reminders section for medication,
appointments and so on.
I was twitter alerted to a paper
published in the British Medical Journal last week by the organisational
psychologist Michael West from Lancaster University. His team had published
their findings from a major project undertaken into the quality and safety in
the NHS. Their paper appears to support was I was saying in my paper at the
conference that compassionate nurses need to experience a compassionate
organisation. Michael West noted that the NHS needed to move away from the tick
box approach to quality assurance and towards a values based organisational
culture that demonstrates compassion and patient centeredness. These are
organisations which have cultures of positivity, self-belief and compassion
rather than being characterised by fear, anxiety, hierarchy and defensiveness.
Tomatoes and Toadstools, not a
new addition to the vegetarian menu, but my conference pack contained 5 bright
red cherry tomatoes in a little bag, brilliantly different, as were the grass
verges by the side of the road, these were strewn with the most wonderful
looking fairy-tale toadstools and mushrooms. And if we really are going to
break through the barriers to deliver more compassionate mental health care
then we are going to have to dare to be different ourselves!
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